Horgen, T. H., Joroff, M. L., Porter, W. L., & Schön, D. A. (1999). Excellence by Design: Transforming Workplace and Work Practice. Wiley.
Lua i Stíl Chicago (17ú heag.)Horgen, Turid H., Michael L. Joroff, William L. Porter, agus Donald A. Schön. Excellence by Design: Transforming Workplace and Work Practice. New York [u.a.]: Wiley, 1999.
Lua MLA (8ú heag.)Horgen, Turid H., et al. Excellence by Design: Transforming Workplace and Work Practice. Wiley, 1999.
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